{"id":28609,"date":"2019-01-11T07:11:53","date_gmt":"2019-01-11T06:11:53","guid":{"rendered":"https:\/\/www.ferrovial.com\/blog\/?p=28609"},"modified":"2025-12-12T11:48:37","modified_gmt":"2025-12-12T10:48:37","slug":"politics-corporate-communications-strategic","status":"publish","type":"post","link":"https:\/\/www.ferrovial.com\/blog\/en\/2019\/01\/politics-corporate-communications-strategic\/","title":{"rendered":"From politics to corporate communications: why is Communications strategic?"},"content":{"rendered":"<p>If you aren&#8217;t a brand, you&#8217;re a commodity, or at least that&#8217;s what <strong><a href=\"http:\/\/www.philkotler.com\/\" target=\"_blank\" rel=\"noopener\">Philip Kotler says.<\/a><\/strong> It&#8217;s possible to sell information, tech services, pleasure, or designs for large transportation infrastructure. The key to doing it is going through an apparently simple process: communicating it. In a corporate ecosystem where areas like Strategy, Finance, and Innovation play a key role, it is of special interest to reconsider the following questions: what is the objective of Corporate Communications\u2019 role? How and why does it come about? In the following paragraphs, I\u2019ll summarize the origins and evolution of Communications, as well as why I consider Communications to be a strategic area for organizations.<\/p>\n<h2><strong>To talk about communications, let\u2019s talk about politics <\/strong><\/h2>\n<p>The origin of corporate communications was in the United States. Specifically, we have to go back to the end of the 19<sup>th<\/sup> century and the start of the 20<sup>th<\/sup> century following the new industrial society, as the report <a href=\"http:\/\/revistas.ucm.es\/index.php\/HICS\/article\/view\/HICS0404110043A\/19277\" target=\"_blank\" rel=\"noopener\">\u201cInvestigation about the Historical Evolution of Public Relations\u201d<\/a> (\u201cInvestigaci\u00f3n sobre la Evoluci\u00f3n Hist\u00f3rica de las Relaciones P\u00fablicas\u201d) recounts. The goal was basically the same as it is today: contributing to improving the image, positioning, and public profile of politicians and organizations, even though at that time public relations was discussed more than communications.<\/p>\n<p>We can find one of the first references to the profession in the early years of the 20<sup>th<\/sup> century from the desk of <strong><a href=\"http:\/\/www.ipr.org.uk\/public-relations-through-time.html\" target=\"_blank\" rel=\"noopener\">Ivy Ledbetter Lee<\/a><\/strong>, considered to be the \u201cfather of public relations\u201d who created the first office of Public Relations in New York in 1904.<\/p>\n<div id=\"attachment_28612\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-28612\" class=\"wp-image-28612\" title=\"Ivy Ledbetter Lee\" src=\"https:\/\/static.ferrovial.com\/wp-content\/uploads\/sites\/3\/2019\/01\/13145311\/Ivy-Lee-Ledbetter-201x300.jpg\" alt=\"Ivy Ledbetter Lee\" width=\"402\" height=\"600\" srcset=\"https:\/\/static.ferrovial.com\/wp-content\/uploads\/sites\/3\/2019\/01\/13145311\/Ivy-Lee-Ledbetter-201x300.jpg 201w, https:\/\/static.ferrovial.com\/wp-content\/uploads\/sites\/3\/2019\/01\/13145311\/Ivy-Lee-Ledbetter.jpg 686w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><p id=\"caption-attachment-28612\" class=\"wp-caption-text\">Ivy Ledbetter Lee<\/p><\/div>\n<p>A Princeton graduate, he worked for the coal industry and advised the great oil magnate Rockefeller after a strike at one of his businesses, \u201cColorado Fuel &amp; Iron Company.\u201d Another great pillar of this profession was <strong><a href=\"https:\/\/www.elmundo.es\/cultura\/2017\/11\/21\/5a14805f22601d9e058b465a.html\" target=\"_blank\" rel=\"noopener\">Edward Bernays<\/a>,<\/strong> who applied the fundamentals of psychology to the development of public relations in the 1920s, and he came to advise public figures like Eisenhower and Reagan. Bernays \u2013 the author of what is considered to be the first book on public relations, \u201cCrystallizing Public Opinion,\u201d and a nephew of Sigmund Freud\u2019s \u2013 is considered to be one of the <a href=\"https:\/\/www.comunicologos.com\/teorias\/perfil-edward-bernays\/\" target=\"_blank\" rel=\"noopener\">inventors of propaganda and publicity<\/a>. A third figure of relevance from the 1960s was <strong><a href=\"https:\/\/elpais.com\/diario\/2010\/11\/07\/necrologicas\/1289084402_850215.html\" target=\"_blank\" rel=\"noopener\">Theodore Sorensen<\/a>,<\/strong> John F. Kennedy\u2019s speechwriter who coined, among other things, the well-known phrase, \u201c<a href=\"https:\/\/discursosparalahistoria.wordpress.com\/2010\/01\/25\/discurso-inaugural-john-f-kennedy\/\" target=\"_blank\" rel=\"noopener\">Ask not what your country can do for you, ask what you can do for your country<\/a>.\u201d<\/p>\n<p><iframe loading=\"lazy\" id=\"nyt_video_player\" src=\"https:\/\/www.nytimes.com\/video\/players\/offsite\/index.html?videoId=1248069266166\" width=\"480\" height=\"321\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>These three figures were in large part the pillars that contributed to the birth of public relations and political communications as we know it today. In this sense, it could be said that <strong>the profession was borne more out of the need for political advising than for businesses<\/strong>, but it would soon come to be a strategic area for large organizations, as well.<\/p>\n<h2><strong>To talk about communications, let\u2019s talk about public relations<\/strong><\/h2>\n<p>In the second half of the 20<sup>th<\/sup> century following World War II, Communications experienced significant advancement in the US. This was due to the boom of the first international firms after the social, political, and economic development that the country was experiencing. <strong>The world of public relations and communications \u2013 <a href=\"https:\/\/www.nobbot.com\/otros-medios\/la-globalizacion-economica\/\" target=\"_blank\" rel=\"noopener\">as a result of economic globalization<\/a> \u2013 made the leap from politics to the business world<\/strong>. Large organizations started to see that \u2013 thanks to the public relations profession \u2013 they could considerably improve their relationship with their main interest groups: investors, clients, politicians, or associations. In particular, the role of advising in the public sphere, the production of speeches with speechwriters, as well as relationships with the media or crisis management for businesses. And that is why this area became, albeit slowly, a strategic area for large businesses.<\/p>\n<p>As for Europe, the profession\u2019s first incursions took place in countries like England, Holland, and Germany. In Spain, it was the young executive <strong><a href=\"http:\/\/www.academiadelapublicidad.org\/academicos-de-honor\/joaquin-maestre\" target=\"_blank\" rel=\"noopener\">Joaqu\u00edn Maestre<\/a><\/strong> \u2013 from the Barcelona publicity agency <em>Danys<\/em> \u2013 who introduced the term \u201c<em>relaciones p\u00fablicas<\/em>,\u201d or public relations. He did so after attending a publicity meeting in the city of Antwerp. Until that point, \u201c<em>campa\u00f1as de prestigio<\/em>\u201d (\u201cprestige campaigns\u201d) were discussed in Spain. In a <a href=\"http:\/\/dspace.ceu.es\/bitstream\/10637\/5891\/1\/n%C2%BAIX_pp13_33.pdf\" target=\"_blank\" rel=\"noopener\">study carried out by the University of Navarra<\/a>, it was gathered that it was Joaqu\u00edn Maestre who founded the Anonymous Spanish Society for Public Relations (<em>Sociedad An\u00f3nima Espa\u00f1ola de Relaciones P\u00fablicas<\/em>) in 1960. Other initiatives were then built on these foundations, such as the Spanish Association for Public Relations (<em>Agrupaci\u00f3n Espa\u00f1ola de Relaciones P\u00fablicas<\/em>) in Barcelona or the Spanish Center for Public Relations (<em>Centro Espa\u00f1ol de Relaciones P\u00fablicas<\/em>) in Madrid.<\/p>\n<p>It would be in 1974 when public relations <a href=\"https:\/\/www.estudiodecomunicacion.com\/la-universidad-y-la-comunicacion-politica-y-corporativa\/\" target=\"_blank\" rel=\"noopener\">would enter the public university for the first time under the branch of Publicity.<\/a> And until that decade, the Spanish economy did not offer the competitiveness necessary to drive Communications with a capital \u2018c.\u2019 Alongside the economic takeoff, the most significant milestone was securing freedom of the press from 1975 on with the arrival of democracy, which promoted the creation of new media, higher investment in publicity, and the first Communications fields in businesses.<\/p>\n<p><strong><a href=\"https:\/\/prnoticias.com\/comunicacionpr\/614-comunicacion-politica-1\/20118022-luis-abril-deja-telefonica#inline-auto1611\" target=\"_blank\" rel=\"noopener\">Luis Abril<\/a><\/strong>, former Communications advisor to large corporations like Telef\u00f3nica \u2013 one of the first companies to have a Communications department in Spain \u2013 notes that \u201ccommunications as a role inside an organization began as a <a href=\"https:\/\/cuonda.com\/la-propagadora\/quienes-somos-de-donde-venimos-a-donde-vamos#play\" target=\"_blank\" rel=\"noopener\">tool for protection against negative press<\/a>.\u201d The 1980s came and went, and criticism of large companies meant scandal. How could they alleviate it? By contracting someone to \u2013 as Abril aptly put it \u2013 \u201cget us out of messes with the press.\u201d Nonetheless, as the years went by the sector became professionalized, and the first consulting companies started to appear. The media started to realize that businesses were reacting to their criticisms, which gave way to the creation of the first exclusively economic and corporate news media. Another significant driver of the profession was when businesses started to operate internationally and the demand for transparency from the market was greater: it was in that moment that what we know today as communications departments started to form.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/JpF_NsXIaaY\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><strong>To talk about Communications, let\u2019s also talk about Strategy<\/strong><\/h2>\n<p>Today, it is a commodity to state that every large business has a solid Communications department linked to top management. We have moved from the \u201cprestige campaigns\u201d of the 1950s to reputation management, intangibles, and digital strategy. From the Spanish Center for Public Relations in 1960, we have evolved to organizations like <a href=\"http:\/\/www.dircom.org\/\" target=\"_blank\" rel=\"noopener\">DIRCOM<\/a> or the <a href=\"http:\/\/adecec.com\/\" target=\"_blank\" rel=\"noopener\">Association of Consulting Companies in Public Relations and Communications<\/a> (<em>Asociaci\u00f3n de Empresas Consultoras en Relaciones P\u00fablicas y Comunicaci\u00f3n<\/em>). And in Spain, Communications has grown by leaps and bounds: today, the sector that houses the largest communications agencies in Spain has a turnover of around 200 million euros, according to the \u201c<a href=\"http:\/\/www.revistaelobservador.com\/images\/stories\/envios_18\/marzo\/pr.pdf\" target=\"_blank\" rel=\"noopener\">PR 2018<\/a>\u201d report.<\/p>\n<p>As with everything, in order to analyze the present, we must look to the past, and following this brief historical overview of the profession, it could be said that Communications and Public Relations are nowadays ever-more strategic roles in organizations. According to the report <a href=\"https:\/\/envios.dircom.org\/docs\/ECE-2018.pdf\" target=\"_blank\" rel=\"noopener\">The State of Communications in Spain<\/a> (<em>El Estado de la Comunicaci\u00f3n en Espa\u00f1a<\/em>), \u201ccommunications management is continually more in the hands of organizations\u2019 top-level executives,\u201d reporting to the president or the CEO. In addition, one of the main priorities that those of us practicing this profession have before us is connecting communications strategies and the organization. In the future, Communications\u2019 challenges will not only be strategic. They will also be technological \u2013 like the use of big data \u2013 or related to quality content management. I am sure that we will be up to these challenges.<\/p>\n<p><em>An article by Jaime Fagoaga<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you aren&#8217;t a brand, you&#8217;re a commodity, or at least that&#8217;s what Philip Kotler says. It&#8217;s possible to sell information, tech services, pleasure, or designs for large transportation infrastructure. The key to doing it is going through an apparently simple process: communicating it. In a corporate ecosystem where areas like Strategy, Finance, and Innovation [&hellip;]<\/p>\n","protected":false},"featured_media":28610,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_acf_changed":false,"footnotes":""},"nivel-1":[],"nivel-2":[4680,4700,4762,4772],"nivel-3":[4847,4853,4848],"nivel-4":[5734,5740],"nivel-5":[],"topic":[7294,7301,7299,7300],"coauthors":[384],"class_list":["post-28609","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","post_format-post-format-image","nivel-2-big-data-en","nivel-2-company-culture","nivel-2-company-objectives","nivel-2-company-structure","nivel-3-spain","nivel-3-uk","nivel-3-united-states","nivel-4-madrid-en","nivel-4-navarre","topic-business-and-people","topic-culture-and-society","topic-management-and-strategy","topic-technology-and-innovation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>From politics to strategic corporate communication<\/title>\n<meta name=\"description\" content=\"Find out about everything involved in business communications, its reasons for being strategic, as well as the very story of its evolution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ferrovial.com\/blog\/en\/2019\/01\/politics-corporate-communications-strategic\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From politics to strategic corporate communication\" \/>\n<meta property=\"og:description\" content=\"Find out about everything involved in business communications, its reasons for being strategic, as well as the very story of its evolution.\" \/>\n<meta property=\"og:url\" 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