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HRIS Administrator

Inscribirse a esta oferta más ofertas de Entry Level Development

JR06212 - JOB_POSTING-3-5539

Publicado el 6 de marzo, 2024

The Woodlands, TX, Texas (Estados Unidos)

Tiempo Completo

Entry Level Development

About us:

Ferrovial is one of the world’s leading infrastructure operators, committed to developing sustainable solutions. The company has presence in 6 main markets. It is a member of Spain’s blue-chip IBEX 35 index and is also included in prestigious sustainability indices such as the Dow Jones Sustainability Index and FTSE4Good. The aim of Ferrovial Corporation is to design the Company’s strategy, establishing global policies, guidelines and action guides related to the different functional areas of the Organization (Internal Audit, Finance, Human Resources, Legal, IT, Innovation, etc.), which subsequently are developed and adapted to the specificities of each Business Unit. Additionally, it performs a function of providing corporate services to the different companies of the group, while consolidating its information.

Job Description:

The HRIS Administrator will be the first point of contact for end-user and business administrators. The number one priority is to solve problems and deliver excellent service to our employees. It requires accurate, timely communication and follow-through via E-mail to make sure that people's needs are met. We use Workday, UKG Pro, and UKG UTA. The majority of work is conducted through an Outlook E-mail support mailbox.

Day-to-day Tasks

  • Review E-mails received from employees throughout the day. Prioritize issues, solve login problems, and communicate with others when the employee's need requires additional support. We get over 100 E-mails per day. If a high-volume E-mail inbox will frustrate you, then please do not apply. If helping a lot of people via E-mail would be rewarding to you, then this is a great opportunity!
  • Use UKG and Workday to resolve login problems. This includes troubleshooting SSO, finding and sharing User Names, and following up with Teams calls or phone calls.
  • Maintain a helpful, positive attitude throughout the resolution process.
  • Find data errors that prevent employees from logging in and fix them.
  • Provide administrative support to the HRIS Project Manager. This support will include scheduling meetings, communicating on behalf of the HRIS Project Manager, and other tasks as needed.
  • Assign security roles in UKG Pro when necessary.
  • Create and Analyze reports to improve the employee experience with UKG and Workday. Look for problems, solve them if within the scope of duties or communicate them to a responsible person, and always follow up with resolutions.
  • Assist with testing functionality in Workday and UKG.
  • Participate in meetings, take notes, and share information.
  • Collaborate with other people and share ideas.
  • Other unlisted duties will be assigned.

Knowledge, Skills, and Abilities

  • 3 or more years of experience using the Microsoft 365 Product Suite including Outlook, Word, PowerPoint, and Excel.
  • Excel expertise creating tables, VLOOKUP, Pivot Tables, and charts.
  • 3 or more years of experience using UKG Pro.
  • 3 or more years of experience using Workday.
  • Maintain confidentiality in employee requests.
  • Maintain security standards. We work with HR data and expect perfection when it comes to safeguarding this data.
  • Read and write fluently in English.
  • Patience is required because our workers are learning how to use UKG and Workday. It may take a few tries to solve an issue.
  • Sit at desk and move around office area.
  • Use a computer, monitor, keyboard, mouse, and phone.
  • Must maintain a positive attitude and treat others exceptionally well. Ferrovial builds bridges and connections; and we expect this position to build excellent relationships and help solve problems.

Why Ferrovial?

We would like you to get to know us better, and what it means to join our team. Joining Ferrovial means taking the leap to:

  • Being part of a leading company in its sector, with a presence in 6 main markets.
  • Work with the best professionals.
  • A solid and innovative project.
  • Professional development.
  • The best work environment.
  • The best benefits.
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