Administrator Ref: AMGA00341

About Amey

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What is the purpose of this role?

To provide full Business Support to Senior Managers within Corporate/Large Operational offices (as defined by the framework), including diary support where required and ensuring an efficient service is provided. This role is responsible for the management of support services within the designated office and the management of a small team.

What will this role involve?

Accountable for the delivery of business support services across an office/depot/contract Maintaining appropriate records, ordering and financial control for Uniform/PPE, office equipment Operate and maintain quality systems Record and track purchase orders and timesheet information Ensure Health & Safety compliance is met as appropriate within the office environment Coordination of projects within own area Prioritise work load and respond to frequently changing demands Maintain e-rooms and general version control of relevant correspondence Provide diary support and travel arrangements for senior management as required Ensure cost effective meeting and catering requirements are provided Act as a liaison point between the management team and customers Management of the office in the absence of a facilities manager to ensure maximum functionality Manage the development and performance of own business support team Contract management of SLAs and KPI reporting, including accident statistics Ensure continuity of work levels during business support absence Act as point of contact and support for Senior/Executive team members when visiting office Manage the work load for business support team Handle confidential information with discretion and professionalism Other duties as assigned by the senior management team May operate and maintain quality management systems

What are we looking for?

Qualifications: High academic standard (A level, degree or equivalent) or relevant experience in similar role Relevant management qualification desirable Skills: First class, accurate administration skills including database and systems manipulation Able to develop and maintain good working relationships at all levels Demonstrable evidence of superior customer liaison skills Extremely good organisational and planning skills with ability to problem solve and prioritise workload with minimum direction or supervision Experience: Managing and leading successful team delivery within a business support environment Proven experience of multi-tasking and prioritising in a demanding environment Dealing and negotiating with suppliers Financial control (budgeting) and reporting Evidence of project management Ability to work efficiently and professionally with colleagues Evidence of being sought out for sound advice and counsel Personal Profile: Behavioural competencies: Discrete – comfortable and experienced dealing with confidential information Proactive Ability to make sound judgement and decision making skills within agreed boundaries Highly competent communicator – ability to communicate at all levels Professional, confident, adaptable Act as a role model to other business support roles Good team worker, willing and able to assist other team members when required Enthusiastic, act with initiative Technical competencies: Proficient IT skills (Microsoft Office, Outlook, Excel, Word, PowerPoint & SAP)

What makes this role unique?

Accountable for the delivery of business support services across an office/depot/contract Maintaining appropriate records, ordering and financial control for Uniform/PPE, office equipment Operate and maintain quality systems Record and track purchase orders and timesheet information Ensure Health & Safety compliance is met as appropriate within the office environment Coordination of projects within own area Prioritise work load and respond to frequently changing demands Maintain e-rooms and general version control of relevant correspondence Provide diary support and travel arrangements for senior management as required Ensure cost effective meeting and catering requirements are provided Act as a liaison point between the management team and customers Management of the office in the absence of a facilities manager to ensure maximum functionality Manage the development and performance of own business support team Contract management of SLAs and KPI reporting, including accident statistics Ensure continuity of work levels during business support absence Act as point of contact and support for Senior/Executive team members when visiting office Manage the work load for business support team Handle confidential information with discretion and professionalism Other duties as assigned by the senior management team May operate and maintain quality management systems

Publicada el 17-06-2019

Área funcional: Administración

Manchester, Noroeste, Reino Unido

Tipo de contrato: Permanent