Account Director CEFA/CAFA Ref: AM11408

About us

Our team of 20,000 works across four continents – making us a leading supplier of consulting and infrastructure support services both in the UK and internationally.We’ve been in business for nearly 100 years. We’re proud of our long history and the difference we make; serving the communities we work in, whatever the weather and whatever the challenge.We create safer, smarter, and sustainable places to live, work and travel. By designing, building, maintaining and investing in our country’s services and infrastructure we make a difference including engineering, facilities management, utilities, transport, environmental services, defence and justice.We know these are the services that matter – the ones you rely on at home and on the move. That makes us the faces behind the services you use every day – and together, we’re helping to create better places to live, work and travel.

The role

The Rail Asset Management team comprises the Civil Examinations Framework Agreement (CEFA) and Civil Assessments Framework Agreement (CAFA), providing examination and assessment services across the majority of the UK Railway Infrastructure. A team of c 500 people inspect and assess the condition of bridges, tunnels, culverts, embankments, stations and other operational property. This service is essential to ensuring the safe running of Britain’s Railway, responsible for over 60,000 assets. To lead this business, we are seeking an experienced and talented Account Director who can successfully manage and deliver the required business outcomes through this £60m per annum portfolio, ensuring safe and efficient delivery for the client and manage the growth and operations of the CEFA and CAFA Contracts, maximising efficiency and ensuring all work is delivered safely and effectively.

Key accountabilities

•Strategy Work with Senior Management to develop and manage annual business objectives, plans and budgets for key accounts; actively seek opportunities for growth outside the existing budget•Finance / Operations: Own the P&L and implement the business plan for the CEFA & CAFA contracts•Manage performance, with regular site visits and performance review against targets•Ensure and improve the delivery of service excellence across the accounts though maximising efficiency and effectiveness, actively sharing best practice across contracts and seeking opportunities for profit improvement•Ensure the accounts are robust reference sites for future bids•Manage supply chain to delivery service excellence and account profitability•Be accountable for health and safety culture which ensures safe processes, procedures and behaviours as well as continuous improvement through best practice activities•Supports and contributes to continuous improvement•Customer / Market: Responsible for specific client relationship(s), with regular reviews of contract performance, and active management of issues•Support and implement a culture of customer centricity•People / Organisation: Lead and manage a team to deliver the contract(s) agenda•Support and reflect the ‘One Amey’ culture within the business• Ensure Examinations, Assessments, OPI (Operational Safety Inspections) and Earthworks activity are all compliant with the relevant standards.

Skills & experience

•Able to take and be accountable for decisions within and across contracts•Client Relationship Management•IT and Data analysis skills•Ability to understand, implement and challenge commercial contracts•Demonstrates ability to implement and meet targets across multiple contracts• Has clear understanding of industry and market•Has proven ability to manage, develop and motivate multiple teams•Demonstrates well-developed communication, relationship management and influencing skills Experience of managing a significant customer, or multiple smaller customers•Managed a large P&L•Developed and successfully delivered against business plans•Experience of managing contract performance•Managed a bid or mobilisation•Managed a business improvement or change management project•Experience of managing health and safety•Shows commitment to and upholds Amey values•Able to implement and support a customer-centric approach•Demonstrates the Amey behaviours and acts as a role model for the Account•Visible felt leadership•IOSH safety for senior executives & IOSH managing safely•Environmental awareness for managers
•Behavioural health and safety (VFL)

Additional Information

What makes this role unique? You will typically be responsible for revenue of £50m and typically manage a headcount of 450 people. The Civil Examinations Framework agreement (CEFA) and Civil Assessments Framework Agreement (CAFA) provides national operational inspections which includes; Structures, Property, Earthworks and Civil assessments. This activity is undertaken by a 450-strong team of Examiners, Surveyors, Engineers and Technical support staff. CEFA and CAFA combined inspect over 60,000 assets each year and operates a revenue of 55m per year. Fundamental to living our core values is having great people in our business. That’s why we believe that Amey is only as great as the people we employ. We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees. Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement. You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year. Amey is an equal opportunities employer.

Publicada el 30-09-2019

Área funcional: Consultoría

Birmingham/Remote, Midlands del Oeste, Reino Unido

Tipo de contrato: Permanent