Position Summary

Responsible for operating a toll booth in a polite and efficient manner, providing customers with a positive service experience.

Primary Duties and Responsibilities

• Collects cash or tickets according to established rates for all traffic crossing a State Toll Facility;
• Operates a push button classification panel; Informs public of toll rates and makes proper change;
• Provides direction and information regarding travel routes and road conditions;
• Assumes responsibility for a personal change fund;
• Reports counterfeit money, expired or stolen ticket books, explosives, defective toll equipment, vehicles with gas bottles, and other restricted vehicles to proper authorities;
• Accounts for daily receipts by preparing a cash and ticket report; Performs other related duties.
• Maintains accountability for each transaction; equipment, supplies and funds assigned or collected during the tour of duty.
• Prepares clear and concise reports of daily work activity.
• Avoids legal challenges by complying with federal, state, and local legal requirements.
• Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
• Carry out all duties in line with Company policies and procedures as amended from time to time.

Knowledge, Skills & Abilities

• Ability to work flexibly and willingness to work extensively to meet business needs
• Ability to communicate verbally and written in a clear and concise manner.
• Basic computer skills required.
• Typing skills of 20 WPM preferred.
• Must be able to communicate with co-                   safety instructions.
• Able to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment, while driving or operating equipment.

Education and Experience

• High School Diploma or equivalent
• One year of work experience in counting money and making change. Vocational/technical training in accounting, banking, bookkeeping or cashiering can substitute for the required work experience.
• Valid Driver License and a Good Driving Record

Work Conditions/Physical Demands

• Availability to work 40 hours per week and any shift assigned.
• This position requires a highly developed sense of safety awareness and perceptive ability.