CENTRE OF EXCELLENCE FOR CITIES
The Centre of Excellence for Cities develops and implements innovative service delivery programmes, solutions and models in cooperation with cities and their most advanced participants. The ultimate goal of this applied innovation is to drive optimisation of commercial, operational and financial performance and strategic differentiation.
Through this Centre of Excellence, Ferrovial Services seeks to pioneer the new generation of citizen-centred service models, in line with cities’ need for constant improvements in efficiency and citizen experience. These new models hinge on strategic long-term cooperation, an integrated vision of services, citizen involvement, management based on urban information, and digital solutions.