Heathrow Airport

Heathrow is the UK’s only hub, and as such is key for the country’s transport network. In addition to being Europe’s largest airport in terms of passenger traffic and one of the largest in the world, Heathrow is also crucial for the UK’s cargo, handling over 25% of total exports by value.

  • 80 airlines
  • 183 destinations
  • 75M passengers/year
  • 472,067 flights/year

75 million passengers fly from Heathrow every year to more than 183 destinations. It’s no surprise that dozens of airlines operate from this airport.

Heathrow is the UK’s only hub, and as such is key for the country’s transport network. In addition to being Europe’s largest airport in terms of passenger traffic and one of the largest in the world, Heathrow is also crucial for the UK’s cargo, handling over 25% of total exports by value.

Heathrow Airport´s Terminal 2

After more than 60 years in operation, Heathrow Airport’s old Terminal 2 was replaced with a brand new building which reopened to the public on 4 June 2014. This new facility offers excellent views of the runway and plenty of space for new-generation aircraft. Terminal services include the latest trends in technology, with state-of-the-art baggage handling and self-service check-in.

The terminal is part of a wider project for improving overall airport infrastructure, with a total investment of over £11 billion (13.5 billion Euros),  making Heathrow Airport one of the most innovative infrastructures in the world, with over 75 million passengers per year. It has a floor space of 200,000 m2; the roof  spans an area of 45,000 m2.

The project has received numerous awards, including the South East Construction Excellence Award, and the Gold RoSpa Occupational Health and Safety Award for good practices in accident prevention. It is also the first airport in the world to obtain BREEAM certification.

Heathrow Airport´s Terminal 5

Heathrow Airport’s Terminal 5, which opened in March 2008, was one of Europe’s largest and most complex construction projects. Despite the complexity involved, it was delivered on time and on budget, with an outstanding safety record. Designed by renowned architect Lord Rogers, the terminal is home to British Airways, and is made up of three buildings: the main terminal building, T5, and two satellite buildings, Terminals 5B and 5C.

The main terminal is designed in a way that makes passenger flow intuitive, allowing walking distances to be short despite the building’s large size. In addition to the main terminal buildings, the project includes 60 new aircraft stands, an underground station, a multi-storey car park, new access to the motorway and 13 km of tunnels, amongst other facilities.

Sustainability and innovation are key concerns for Ferrovial, and this can be clearly seen in the Terminal 5 project, which is a benchmark for sustainable construction and design on a global level. The issue of ventilation, which all airports face due to air and noise pollution from aircraft, has been solved by designing the terminal in such a way as to reduce the building’s heat gain, while using a displacement air-conditioning and ventilation system.

Integrated baggage system

Ferrovial Agroman, in partnership with BAA and with Mott MacDonald leading the design, has built a 2.1 km tunnel connecting terminals 5, 3 and 1 to create the world’s largest integrated baggage system, thus enhancing passenger and airline customer experience at Heathrow.

This project is a clear example of innovation, as it was the first attempt ever to build an underground link between five terminals, all of which were fully operational at the time. To ensure the success of the project, a comprehensive plan was drawn up to manage and minimise risk and plan for possible contingencies. The outcome as regards safety was outstanding and a record for Heathrow, with zero accidents in more than 1,228,680 man hours of work. This was the result of rigorous safety management and stringent controls throughout the duration of the works.

Connections

  • The Heathrow Express, which links Central London and Heathrow, is one of the most successful high-speed airport rail links in the world. It boasts customer satisfaction levels of over 97%, with a reliability of over 99%. To further enhance passenger experience, Heathrow has introduced new services, such as free WiFi, e-ticketing, onboard Express TV, self-service check-in and an innovative advertising format incorporating Europe’s first LED lighting system.
  • Heathrow Connect, a rail line which opened in 2005 to link London’s Paddington station with Heathrow, has made connections easier for four million passengers and more than 4,000 airport staff.

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General information

Project:
Heathrow Airport
Location:
London, United Kingdom.
Airlines:
80
Destinations:
183
Passenger/year:
75 million
Date:
2007

Related links

Heathrow's website