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Nicolás Villén, CEO of Ferrovial Aeropuertos, gives a positive assessment of 2011, and highlights the increased traffic volumes, especially the historic record set at Heathrow.
Delivering sustained improvements in passenger experience and performance.
We actively support reducing waste, recycling and limiting CO2 emissions.
Six airports in the United Kingdom.
We survey more than 70,000 passengers each year to assess our service quality.
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