Who is NTE, NTE 35W, and LBJ?

The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.

The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.

The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.

What makes us different?

Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

The Operations Manager works in roadway operations and maintenance and is a key part of the Roadway Operations and Maintenance Department, which is responsible for the Engineering and Technical Departments of LBJ, NTE and NTE 3 highways. The Operations Manager is in charge of the supervision and technical assessment of all infrastructure elements of the projects. You will ensure efficient and practicable actions for the daily operations of the highway, the individual is required to be multitasking oriented, have outstanding analytical and communication skills and strong team management capabilities. Competency in data collection is also required. The Operations Manager provides strategic analysis and guidance to the organization on the operation and maintenance of infrastructures to achieve performance standards while minimizing costs and risks.

Essential Duties and Responsibilities:

• Provides advice with regards to any technical issues arising in the projects so contractual requirements are satisfied and asset integrity is preserved. This includes defining and monitoring policies and procedures as required

• Works closely with Maintenance leadership to coordinate roadway maintenance activities and provides technical assistance as required

• Works closely with the COO and other departments to research and analyze data, detecting trends and pursuing operational improvements in the highways

• Manages consultancy firms, contractors and vendors as required. This includes contract negotiation, project management, and document review (including work plans, specifications, contract documents and reports)

• Assists COO in the review and approval of all work plans, payments, and change orders for contracts

• Develops and monitors any operational improvements to be performed on the assets, including development of the technical proposal, engagement with specialist consultants, discussions with TxDOT, coordination of on- site implementation, etc.

• Controls, prepares and schedules any corrective action required to improve asset conditions, complying with the due defect date

• Assists COO in meetings and negotiations with different stakeholders (Texas Department of Transportation, Cities, main vendors and suppliers, etc.)

• Works closely with the Traffic Management Center and the Field Systems Analysts for the right tracking and monitoring of traffic related data (accidents, assistances, etc.)

• Works closely with the Field Systems Implementation Manager and with Field Systems Maintenance Department to ensure proper coordination of works.

• Schedules and coordinates specialist inspections with the pertaining consultants (pavement, structures, road markings, electrical equipment) and ensures the outcome is properly stored for analysis and tracking purposes

• Supervises field project inspections during annual quality inspections, or as needed

• Serves as a liaison with personnel from the Independent Engineer’s (IE) office for the regular audits and reports related to infrastructure

• Assists in preparation of the O&M annual budget and the Capital Expenditure/Lifecycle model for the LBJ, NTE and NTE3 projects

• Cooperates with the Financial department in the achievement of the annual budget’s improvement goals and monitoring of the accomplishments and costs on a monthly basis.

• In coordination with Cintra US headquarters, develops, implements and manages asset management tool (Salesforce) and other tools and systems (GIS, data analytics platforms, etc.), looking for more innovative and efficient ways to enhance the asset management tools

• Participate in innovation and research groups at a shareholder/corporate level

• Prepares and submits monthly reports on Roadway Operations and Maintenance Department performance and activities for inclusion into the company’s monthly report

• Prepares and submits monthly, quarterly and annual reports for inclusion into the Comprehensive Development Agreement (CDA) & Project Management Plan required reports (PMP)

• Ensures full compliance with the CDA’s O&M Measurement and Performance Table for all projects

• Prepares and revises the relevant department areas of the PMP

• Prepares RFP and oversees any other technical advisory services or surveys which might be needed and according with TXDOT standards

• Actively promotes the safety of the department and the employees

• Performs other job-related duties as needed

Qualifications (Knowledge, Skills & Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelor’s degree in civil engineering or related, Master´s degree desirable

• 7 – 10+ years of experience in construction and/or roadway maintenance, or technical department in a major infrastructure developer

• Experience in PPP projects and/or major roadways operations will be preferred

• Must possess and maintain a valid driver’s license

• Previous experience in Texas market is desirable

Professional Qualities:

• Effectively manage tasks and strict deadlines with independence 

• Confident in managing, delegating and reviewing the work of direct reports 

• Ability to interact with colleagues and executive-level employees in a self-managed team structure 

• Must be able to multitask, problem solve, and implement innovative processes within a fast-paced, innovative environment 

• Superior quantitative skills 

• Superior writing and verbal communication skills, particularly technical report writing skills 

Computer Skills:

• Must be able to demonstrate computer proficiency, especially within Microsoft Excel, Word and Power Point, as well as PC based programs

• CAD and/or MicroStation experience required

• Salesforce (asset management tool) and ArcGIS experience desirable

• Experience in data analytics and IT development is a plus

Work Environment & Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet

• Regular travel required (Including travelling between concessions), may include occasional air travel

• The employee must occasionally lift and/or move up to 25 pounds

• Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer

• While performing the duties of this job, the employee is regularly required to talk or hear

• The employee is required to frequently walk, stand, and sit