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Office Assistant Apprentice

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JR06591 - JOB_POSTING-3-6143

Posted on 4 April, 2024

Heathrow, Middlesex (United Kingdom)

Full time

Entry Level Development

About us:

Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.

Job Description:

Office Assistant Apprentice

Reports To: Office Assistant

Location: Heathrow Offices (Full-Time Office based / 5 days)

Ferrovial Construction is the engineering and construction arm of the Ferrovial Group. It is the largest private transport infrastructure operator in the world in terms of capital invested with a workforce of approximately 96,000 employees, and a presence across 15 countries with over 60 years’ experience. We are a Spanish multinational company operating in 4 divisions: Airports, Highways, Construction and Building subsidiaries. Ferrovial are committed to developing sustainable and innovative solutions, with the aim to create value for society, and for clients, investors and employees. Ferrovial Construction Ltd UK has 7 major Infrastructure projects across the UK: HS2, Silvertown (STT), Heathrow (Q6), Norwich Western Link (NWL), Thames Tideway (TTT), Northern Line Extension (NLE) and Farringdon.  

At Ferrovial we have five core values: Excellence, Innovation, Collaboration, integrity and Respect. We are proud of our work and values which we live by to achieve our goals.

As one of the industry’s most diverse organisations, our people bring a strong blend of local talent, international expertise and perspectives from all backgrounds. This drives innovation and fresh thinking required to set new standards of excellence.

The role

To provide first class administrative and front of house support in to Ferrovial Construction at our Heathrow offices. The role is in connection with the apprenticeship and full training will be provided in all areas

Key Responsibilities: 

  • To manage room bookings for the business and any meeting requirements including IT and catering

  • Provide comprehensive facilities management service inclusive of, ordering stationary, sorting post, stocking the kitchen, advising on car park spaces and couriers for internal and external visitors, general filing and ad-hoc admin duties.

  • Management of office IT equipment such as printers and providing support and coordinator of equipment for new starters and/or leavers

  • To provide administrative support to the management team upon request

  • To promote company values in all dealings with other employees, clients, subcontractors and other external contacts

  • Participate actively in the planning and execution of company events

  • Organize orientation and training of new staff members

  • Provide support to the engineering teams to file information into the available databases and ensure filing systems are maintained and current

  • Reporting office progress to senior management and working with them to improve office operations and procedures

  • Managing all deliveries

  • Acting as a fire marshal and first aider for the office (attending relevant training)

  • Provide all of the above for the different Ferrovial offices around Heathrow (Boiler house, Wineglass, KAD and Compass Center)

  • Helping the Office Manager with any other tasks which may arise

Key Accountabilities

  • To provide administrative support in a timely manner

  • To effectively communicate with all project departments

  • To support the productivity on the site so that the project is completed on time

  • Experience of facilities management including managing reception

  • Flexible approach to work and working hours

  • Exceptional administrative and organisational skills

  • Excellent written and oral communication skills

  • Strong IT skills including Microsoft office packages

Skills and Competence:

  • Motivated to learn and add value to the team, the role and the apprenticeship programme 

  • A proven team player who can work with others

  • Enjoys working under pressure to meet deadlines

  • Good communication skills verbal and written

  •  Proactive approach to working and learning

  • Familiar with all Microsoft packages, especially Excel

  • Good organizational skills and attention to detail

  • Aspiring to grow within the Ferrovial Apprenticeship programme by progressing on to higher levels

Interpersonal Skills:

  • Highly motivated

  • Resilient and adaptable

  • Results driven with strong communication skills


5 GCSEs grade 4-9, including Maths and English

A Levels or BTEC Level 3

Apprenticeship Standard:

Level 3 Business Admin

Duration: 2-year Apprenticeship Programme                  

Hours: 40.5 per week     

Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.

Ferrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply.

Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.

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