Join Ferrovial: Where Innovation Meets Opportunity
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
- Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
- Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
- Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
- Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
- Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
- Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Summary
Initiates claims against those individuals or companies and follows them through until full payment is received.
Responsibilities
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Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
-
Incident/Accident Report
-
Police Report
-
Pictures, if applicable
-
Monitors/responds to ongoing questions or requests for additional information.
-
Documents actions by accessing and entering data into Excel Access database.
-
Assists in providing monthly reports for Project Administrators.
-
Avoids legal challenges by complying with federal, state, and local legal requirements.
-
Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
-
Carry out all duties in line with Company policies and procedures as amended from time to time.
-
Safety comes first! Required to complete work in a safe, efficient and accurate manner.
-
Other duties (not listed) may be assigned to this job at any time.
Qualifications
-
High School or GED Required, 2 Years college preferred
-
3-5 years’ experience, Insurance industry experience preferred
-
Demonstrates innovation and creative problem solving skills
-
Ability to use discretion in handling confidential information
-
Ability to prioritize and complete a high volume of work and manage multiple projects
-
Proficient use of Microsoft Suite Software
-
Strong written and oral communication skills
-
Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business
Work Conditions/Physical Demands
Approximately 100% performed in climate-controlled internal office environment working under normal office conditions. Must be able to work / on typical office equipment / technology (i.e. computer, phone, scanner/printer), including virtual connection technology such as webcams
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) are equal opportunity employers. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
#LI-CR1
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Webber, a Ferrovial company, and its group of companies, are equal opportunity employers. We treat all job applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.
#WeAreFerrovial
About us:
In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate and maintain the express lanes on Interstate 66 Outside the Beltway. The project will transform this critical Northern Virginia artery to relieve congestion, improve safety and provide more predictable travel times. The project corridor extends approximately 22 miles along Interstate 66 from the Capital Beltway (I-495) to Gainesville (US Route 29). Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system. Expanded transit service, park-and-ride lots and interchange enhancements will further improve travel along I-66. The project will also connect several shared use paths to create more multimodal options. As an innovative and efficient public-private partnership, this project will be completed at a $2.5 billion net savings for the Commonwealth of Virginia.
What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.
Job Description:
About the Role:
The Image Review Supervisor is responsible for managing and overseeing Image Review staff and activities including performance monitoring, training, coaching, and motivation of staff. The Image Review Supervisor is also required to assist with month-end preparations and producing data and reports for month-end.
Key Responsibilities:
Department Management:
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Develop and manage staff schedules
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Training of Image Review staff
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Maintain established Image processing procedures and Training Manuals Set per/hour goals with agents and track progress
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Coach and mentor team to ensure optimal performance metric per hour is met.
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Communicate any new initiatives, changes to goals, or company news to the team promptly
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Conduct risk assessments to make sure the team is maintaining specified safety standards
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Accurately and efficiently, resolve escalations that have been assigned
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Meet regularly with management to discuss team goals, action plans, staffing, and department KPIs
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Conduct performance reviews
Operational Activities:
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Monitor and review image movements in the queues, daily, to ensure images are queueing and loading appropriately for review.
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Support day-to-day operational activities and reporting tracking of key performance indicators
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Oversee, manage, and participate in the timely clearing of the Supervisor queue, Code-Off Queue, Recon Queue, Dispute Queue, Rate Gaps, and the re-rating of transactions
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Evaluate and investigate rejections and code-offs performed by Image Review staff
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Work with the Development Team to communicate changes to reporting. Manage duplicate transaction validations
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Manage TSM manual review operations
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Manage DMV Error handling
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Manage Invoice processing
Qualifications (Knowledge Skills & Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
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1 to 2 years of applicable prior experience in transaction processing and/or financial reconciliation is preferred, but not required
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Toll collection background preferred but not required
Professional Qualities:
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Ability to motivate and lead team members
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Exceptional Interpersonal skills and ability to resolve conflicts
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Ability to interact with colleagues in a self-managed team structure
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Ability to implement innovative processes within a fast-paced environment
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Performance Management
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Ability to solve problems through Data Analysis
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Must be able to demonstrate analytical skills and reconciliation skills
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Excellent Time Management skills
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Excellent Communication Skills
Computer Skills:
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Must be able to demonstrate computer proficiency, especially in Microsoft Excel, Word and PowerPoint, and other PC based programs
Work Environment & Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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The noise level in the work environment is usually quiet
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Specific vision abilities required by this job include the ability to adjust focus, as necessary to use a computer
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While performing the duties of this job, the employee is regularly required to talk or hear
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The employee is frequently required to stand, walk, and sit
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The employee might work on holidays to ensure smooth flow of revenue operations
Join Ferrovial: Where Innovation Meets Opportunity
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
- Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
- Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
- Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
- Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
- Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
- Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Summary
Initiates claims against those individuals or companies and follows them through until full payment is received.
Responsibilities
-
Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
-
Incident/Accident Report
-
Police Report
-
Pictures, if applicable
-
Monitors/responds to ongoing questions or requests for additional information.
-
Documents actions by accessing and entering data into Excel Access database.
-
Assists in providing monthly reports for Project Administrators.
-
Avoids legal challenges by complying with federal, state, and local legal requirements.
-
Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
-
Carry out all duties in line with Company policies and procedures as amended from time to time.
-
Safety comes first! Required to complete work in a safe, efficient and accurate manner.
-
Other duties (not listed) may be assigned to this job at any time.
Qualifications
-
High School or GED Required, 2 Years college preferred
-
3-5 years’ experience, Insurance industry experience preferred
-
Demonstrates innovation and creative problem solving skills
-
Ability to use discretion in handling confidential information
-
Ability to prioritize and complete a high volume of work and manage multiple projects
-
Proficient use of Microsoft Suite Software
-
Strong written and oral communication skills
-
Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business
Work Conditions/Physical Demands
Approximately 100% performed in climate-controlled internal office environment working under normal office conditions. Must be able to work / on typical office equipment / technology (i.e. computer, phone, scanner/printer), including virtual connection technology such as webcams
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) are equal opportunity employers. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
#LI-CR1
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.
#WeAreFerrovial
